Archive for the ‘Computer Repair’ Category


Scanner Lamp Error

Wednesday, May 29th, 2013

Scanner Lamp Error - Computer Repair

A printer-scanner can be very frustrating if it malfunctions, especially if multiple people use it. A common error that appears on scanners and copiers is “Scanner Lamp Error.” If you want to know what to do when your copier has a scanner lamp error, just read below.

What Is A Scanner Lamp Error?

When you get a scanner lamp error you will see the display screen light up. The scanner light will also light up, but then nothing else will happen. You will then see the message on either the display or your computer saying “Scanner Lamp Error”.

Why Does the Scanner Lamp Error Occur?

1)     The bulb in your scanner could have blown out.

2)     Your mirror frame could be dirty which confuses the scanner.

3)     The transportation lock could be affecting scanning ability.

4)     The entire jack assembly could be malfunctioning.

5)     You may have an improperly assembled product.

How To Fix A Scanner Lamp Error

To fix this error, you first need to know the cause. If the bulb is blown out you will have to buy a replacement and install it.  If the mirror frame is dirty you should try to get inside and clean all 5 mirrors in it so that the scanner is not fooled by a few specs of dirt.  If the transportation lock is what is causing the malfunction you should attempt to move it a couple of times to free it. Also leave the lock in the open position.  In the case that the entire jack assembly is malfunctioning or you have an improperly assembled product you should probably try to get the entire product replaced through the manufacturer.

Need To Get Your Scanner Repaired?

This seems to be a common problem with HP 3300 series printers and scanners, which includes the 3300, 3330, and 3380 models.  If you cannot seem to find the problem, do not want to have to trash the entire scanner, or if the product is no longer under warranty, you should probably try to get in contact with a computer repair technician. Use Seva Call to be connected with reliable, local companies within a matter of minutes, for free.

Why Use A Virtual Machine?

Tuesday, May 28th, 2013

Why Use A Virtual Machine? - Compter Repair

A virtual machine is a computer that is run virtually, from almost any location. Virtual machines are convenient because they allow you to access your files, email, and anything else on your computer from another location. They are great for people who travel or need to bring their office work home with them. Many people wonder, why use a virtual machine? There are many benefits to virtual machines; here are a few of them.

Try New Things

If you want to try something new, but do not want to load it on your computer, you can build a virtual machine and use the new program on it. Virtual machines can be built to use completely different operating systems than the actual computer.

Create A Home Office

If you need to bring your files home from work or school, you can use a virtual machine to create a complete office that mimics the one you use. You can add specific software and even access and transfer files between machines.

Create A Kid-Friendly Computer

If your children like to use your computer but you are afraid that they will harm it or accidentally download a virus, let them work on a virtual machine. The virtual machine will let your children use the computer anyway they want, but will not harm your original files or anything outside of the virtual machine you have created.

A virtual machine may sound like something complicated, but it doesn’t have to be. You can find many software programs that will help you create your virtual machine. You can also find tutorials online. Why use a virtual machine? Why not? Virtual machines can give you peace of mind while working on your computer or letting other people use it. They are a great source of protection for you and your PC.

Need Help With A Virtual Machine?

If you need help setting up a virtual machine, or run into issues while using one, hop on Seva Call to put the word out to local computer repair professionals who are eager to work with you. We make the search process easy, and our service is completely free!

Windows 8 Common Issues

Sunday, May 26th, 2013

Windows 8 Common Issues - Computer Repair

No operating system is perfect. Users are always going to have their share of gripes with whatever system they are working on. This includes Windows 8.

If you use Windows 8 and have run into certain problems, check to see if they fall on our list of Windows 8 common issues.

Windows 8 Not Recognizing The Printer

One of the Windows 8 common issues shows up when users try to print. Occasionally, their print job will be interrupted, delayed or not registered at all. In this case, it might be worth reinstalling your printer all together.

Each printer comes with a driver CD.

1. Uninstall the printer if you had previously installed it.

2. Go to the start menu and click “Devices and Printers”.

3. Choose to add a device and pick the driver. Once you install the printer, restart your computer to see if that did the trick.

Automatic Restarts

Few things are more frustrating then when your computer randomly restarts by itself — especially if you were in the middle of something. This is a very widely experienced problem on Windows 8 but can luckily be tempered.

1. If you go to the start menu and type “power,” you can access the power options.

2. Uncheck the box that says “Turn on fast startup,” even though it is recommended. This should help curb the issue.

Windows 8 Is Freezing

Not too uncommon from the issues other operating systems face, Windows 8 has a propensity to freeze. In this situation, you should check to see if a new program or driver was either install or updated. If it was, try removing the program to see if it is the source of the constant freezing. You can also always run System Maintenance troubleshooting to identify the issue.

Are Your Issues More Serious?

These are just a few of the Windows 8 common issues. If you run into something more serious and need the help of a computer repair professional, use Seva Call to find one. We can connect you with one in your local area that is able to help out. You won’t have to waste your time talking to people who will either try to charge you too much or don’t even have the knowledge to fix your problem.

Sound Level Control Is Stuck On the Desktop

Saturday, May 25th, 2013

Sound Level Control Is Stuck On the Desktop - Computer Repair

How annoying is it when you are using your computer and something gets stuck on your desktop?  What if it was the sound level control? Now, not only are you listening to something at the wrong level, but you cant get the box to go away either!  Well there is a way fix it when the sound level control is stuck on the desktop.

Why Things Get Stuck On the Desktop

When running Windows XP, a stuck sound level control seems to be a very common problem.  The issue seems to be that there is no way to remove them.  This problem may be a result of a slow computer system.  It could also be because the sound check takes a while to load from the systray, due to how many processes are working in the computer.  Instead of clicking around over and over, you should wait and give your computer time to react.

How To Fix A Stuck Sound Level Control

If you give your computer a reasonable amount of time to catch up and nothing continues to happen, you should move on to take other steps.   Try to right-click on the volume in the icon tray to see if you have a choice to close or exit.  You could also try to open the dialogue box and see if the problem could be fixed from there. Another recommendation is to hit ALT+F4 to close the current window.

Computer Troubles Slowing You Down?

If you cannot seem to get this issue resolved it may be time to get help.  If you are looking to get in contact with a professional computer repair technician, go to Seva Call.  Just tell us your problem, your availability, and your location, and we will do the rest.  Within minutes you will be connected to a reliable, local technician who can help you out.

How To Replace the Power Supply On A PC Or Mac

Friday, May 24th, 2013

How To Replace the Power Supply On A PC Or Mac - Computer Repair

There is nothing worse than pressing your computer’s “On” button and getting no response. Before you go into complete panic mode over files that may have been lost, learn how to replace the power supply on a PC or Mac.

How To Replace the Power Supply On A PC Or Mac

1. Try plugging your computer into other electrical outlets to make sure you are using a working outlet. If you check multiple outlets without any success then you probably need to replace your computer’s power supply.

2. Turn off your computer. Make sure your computer is turned completely off and is unplugged before you begin taking it apart.

3. Remove the case of the computer by removing the screws with a simple Phillips screwdriver. Locate the power supply inside the case and identify the necessary wattage. The power supply is the large metal box mounted in your computer where you AC power cord plugs into. The wattage for your new power source should either equal or exceed the original power source wattage.

4. Purchase a new power supply. Bring your computer’s power supply information to a local computer or electronics store. If you have a Mac it is probably easiest to visit your local Apple store. Prices vary depending on your computer’s age and brand.

5. Remove your old power supply and install your new one. For easier access, turn your computer onto its side. Remove the power supply by unscrewing the screws from the mounting holes. Set the power supply to the side without detaching any cables or connectors.

6. Next, slide your new power supply into the case so that the mounting holes line up. Secure your new power supply in place by using the removed screws. One by one, carefully remove each connector from the old power supply and attach it to the same location on the new power supply. Once everything is secured you can screw the cover back onto the case.

7. Test out your new power supply. When everything is back in place you can try plugging your AC power cord into a nearby outlet. Turn on your computer and you should be ready to go! Remember to back up any valuable files so that you don’t lose them if another emergency pops up.

Still Need Help?

If you still need help with your computer’s power supply, or you want a professional to install a new one for you, just use Seva Call. We’ll connect you with up to three, high-quality computer repair technicians in your area. Seva Call will find the help you need in just minutes, for free!

How To Install RAM On An iMac

Thursday, May 23rd, 2013

How To Install RAM On An iMac - Computer Repair

The quickest and most cost-effective way to increase the speed on your iMac is by replacing the RAM. Follow these easy steps to learn  how to install RAM on an iMac.

1)    Find Out Which Type Of iMac You Have

Check the Apple website to find out what model you own, what kind of RAM it takes, and how much memory it can hold. Typically, the iMac comes with 4GB of RAM in two-2GB memory modules, which takes up two of four memory slots on the iMac. Owners will usually increase memory by keeping the original 4GB and adding two more 4GB memory modules for a total of 12GB of memory. You can buy RAM on websites like,, and

2)    Access the Memory Bay

After unplugging your iMac, lay the monitor on a soft surface with the screen facing down. With a Phillips screwdriver, unscrew the three screws that hold the plate covering the compartment containing the iMac’s RAM. This is located at the bottom of the iMac monitor.

3)    Remove Any Unwanted Memory Modules and Add New RAM

If you have any unwanted memory, you can remove the module by tugging firmly on the plastic ribbon. Once you have room for your new memory, you can slide the modules into the open slots. Simply slide the module into the compartment until you hear a click. Make sure you install the RAM with the labels facing up.

4)    Reattach the memory access plate

Using the three Phillips screws, reattach the memory access plate. Once you plug in your computer and turn on the power, you should access the “About this Mac” section under the Apple logo in the top, left corner of your screen. It should show that your new memory has been installed. Now you can enjoy your faster computer!

Additional Help

If you would prefer to have a professional computer repair technician install your new RAM for you, Seva Call can help you find one. Just tell us what you need, where you are, and when you’re available, and we’ll connect you with up to three, high-quality technicians in your area who can help you out. It’s fast, easy, and free!

Laptop Screen Won’t Turn On

Tuesday, May 21st, 2013

Laptop Screen Won't Turn On - Computer Repair

Few things are scarier than your laptop screen going (and staying) dark when you need to get to your finals paper, thesis, or an important e-mail. Whether you are using a PC or a Mac, Windows, Linux, or something else entirely, if your laptop screen won’t turn on, you need a fast and effective solution.

Determine the Cause

You will want to determine if the problem is with the screen, or the whole laptop. Is the power light on? Can you hear the hard drive or the fan? If so, you can trust that the laptop is still functioning. If not, the problem may be as simple as the power adapter. Biting pets, swivel chairs, and power surges can take out even the most reliable adapters. Trying another power adapter may just do the trick. Keep in mind that if the laptop isn’t turning on at all, that’s a more serious problem that could be related to the motherboard or the hard drive itself. Sorry, but you’ll need to call tech support or take it in for that.

Recycle the Power Source

If the laptop screen won’t turn on despite receiving power, you may need to do what’s called recycling the power source. This involves unplugging the laptop and removing the battery completely. You may need a screwdriver for this. When the battery is out, reattach the power adapter and turn the laptop on, holding the power button down for a good 10 to 12 seconds.

Hard Restart

Mac users may have success performing what’s called a hard restartThis involves pressing and holding the power button until the computer shuts down on its own. Wait 20 seconds, then press the power button once to restart. If this does not solve the issue, your next step is calling the good people at Applecare.

If all seems to be in order but your laptop screen won’t turn on, you may simply want to attach an external monitor for the time being. This will reduce the portability of your laptop significantly, but it will also give you some much-needed functionality, and allow you access to your files.

Get help

This could be considered a computer emergency, which requires the swift help from a computer repair professional. Seva Call can track down a local professional in a matter of minutes and get you on the phone with them. Thousands of people have used our free service. Try for yourself.

Benefits Of iPad Mini

Monday, May 20th, 2013

Benefits Of iPad Mini - Computer Repair

Tech gurus are often skeptical when new products hit the market that closely resemble existing products. Maybe you are one of them. Perhaps you did not immediately see the benefits of iPad mini when you can have a full-sized iPad at your convenience.

However, the iPad mini has been yet another immensely popular product in the Apple line for a reason. The following are some of the benefits of iPad mini. Perhaps they will coax you to ditch the iPad mini’s bulkier counterpart.


If you did not glean this obvious benefit from the name of the product, the iPad mini is smaller and therefore more portable. The iPad mini is only 7.9 inches diagonally. This is significantly smaller than the 9.7-inch screen of the traditional iPad. Not only does the iPad mini take up less space, but it’s also easier to handle when you decide to record video or shoot pictures. You may have seen someone out in public trying to do this with a traditional iPad — it does not seem too easy.


The iPad mini is not going to break the bank, either. If you opt for an iPad mini that operates on WiFi only, the product will set you back around $329 (16 GB version). However, if you plan on running 4G, that’s certainly not one of the huge benefits of an iPad mini. This tacks on significant costs and a 16 GB iPad mini could balloon to over $450.


Just because the iPad mini so small, does not infringe on its speed or memory. This product runs on an Apple A5 dual core processor. This is the same chip that is used in the iPhone 4S, and many look at the iPad mini as larger version of an iPhone.

If these benefits of an iPad mini are not enough to sway you, there might be another version on the horizon. Apple is notorious for rapid firing updated versions of their products, and many techies are already circulating rumors about an iPad mini 2. Anything that does not suit you fancy with an iPad mini could soon be resolved.

Need Help For Your Tech Issues?

Whether you want expert advice on which gadget best suits your needs, or need help repairing a device, Seva Call can help you find the right people. Let us know your problem is and we’ll connect you with someone that can help within minutes.

Windows 8 DVD Drive

Sunday, May 19th, 2013

Windows 8 DVD Drive - Computer Repair

If you have a new Windows 8 computer, you might want to know how to troubleshoot your Windows 8 DVD drive when it does not work. This issue can often arise following a Window 8 install. Following the installation process, Windows 8 does not recognize CDs or DVDs. There are, however, a number of steps you can take in an attempt to repair this problem before you have to call in the professionals.

How Do You Know Your Windows 8 DVD Drive Is Not Working?

Even though the tray physically slides out, your DVD drive still might not be functioning correctly. When you insert a DVD or CD into the drive, its presence should be indicated in the File Explorer. If this does not happen, your computer is not recognizing the DVD.

Check Connections And Reset Power

This could be a result of a random hardware issue. These are very easy to fix. You can check the Windows BIOS to see if the drive is recognized. If it’s not, then the problem probably lies in the computer’s hardware.

Ensure that all of the right connections are being made internally. This is an easy for desktop owners, who can open up their towers to make sure that the drive is connected properly. It might help to detach all of the cords running to the drive and reattaching them.

Make sure to restart the power to your computer. Occasionally, that alone will do the trick.

The Automated Process

Running the “Find and fix problems” process can help you efficiently troubleshoot a problematic Windows 8 DVD drive. Simply take the following path to access this feature, and allow the system to diagnose the problem and offer some possible solutions.

Control Panel > System and Security > Find and Fix Problems

Select “Hardware and Sound” and click “Configure Device”.

Finding Professional Help

Not everyone is savvy with computers, which is why the services of a quality computer repair technician are so important. They are also hard to find. With Seva Call, you can type in a little information about your problem and we’ll have the right professionals call you, ready to assist. It’s literally the quickest way to fix any of your computer woes.

Install An Internal Hard Drive

Saturday, May 18th, 2013

Install Internal Hard Drive - Computer Repair

If you are looking to install an internal hard drive, you have likely encountered one of two problems:

          – Your existing hard drive is fried and will no longer work.

          – You want to reinforce your computer — maybe it’s a custom built computer — with additional hard drive space.

Either way, learning to install an internal hard drive is a must, and is certainly not as hard as you might think it would be. Follow these general steps and you can successfully pull of this technological feat on your own.

1. Turn off your computer and disconnect the power cord completely. Expose the internal workings of the computer and always make sure to identify the components before you start unplugging or moving things around.

2. If you are replacing the hard drive, locate it first. This might be the toughest part of the whole process — which isn’t really tough at all. Once you locate the hard drive, slide it out of its cage or wherever it is mounted and unhook all of the cables leading in to it.

3. If the old drive needed rails or any other sort of mounting tools, make sure to transfer those over to the new hard drive. This will let the new hard drive seamlessly slip into the space where the old drive was housed.

4. Connect the information and power wires to the new hard drive and slide it into place.

5. If you are adding an additional hard drive, find a vacant spot to house the drive. Once you do, locate one of the loose data cables inside the computer, which are attached to the motherboard. Connect the data cable to the new hard drive before fixing it in place. You will also need to locate a free power cable and plug it into the new hard drive as well.

6. Finally, format that hard drive. With an operating system like Windows, this can be done via a simple, automated process.

Need Help?

Not everyone is confident tooling around inside their computer to install an internal hard drive. If you are one of them, try using Seva Call to find someone that can help. We connect you with local technicians that are eager to help. The best part of all is that you won’t have to waste hours searching through the phonebook to find someone. Let us do the work for you!